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Reading: The Consumer Protection Association urgently warns that new mandatory conditions must be observed when renting a car and verification must be carried out before picking up the car from the rental company
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The Consumer Protection Association urgently warns that new mandatory conditions must be observed when renting a car and verification must be carried out before picking up the car from the rental company

Broadcast United News Desk
The Consumer Protection Association urgently warns that new mandatory conditions must be observed when renting a car and verification must be carried out before picking up the car from the rental company

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As part of its ongoing efforts to protect consumers and educate them about their rights, it has released Consumer Protection Association A statement urged consumers to verify the fuel level of their leased car when they receive it and to match it with what was stipulated in the contract signed with the leasing company.

Consumer rights when renting a car:

The association confirms that consumers have the right to receive a rental car in good condition and with the amount of fuel agreed in advance with the rental company. In the event of insufficient fuel, consumers have the right to claim compensation or fill up the car with the agreed amount at the company’s expense.

Tips for consumers:

* Read the contract carefully: Before signing a car rental contract, the consumer must read all the terms and conditions carefully and make sure to understand all the details about the amount of fuel and the cost of refueling in case of shortages. * Check before receiving the car: The consumer must carefully check the car when receiving it to ensure that the amount of fuel in the car is consistent with the contract. * Record any fuel shortages: If any fuel shortage occurs, the consumer must record this situation with photos or videos and notify the rental company immediately. * Claim: If the rental company does not respond to the consumer’s complaint, he has the right to claim his rights to the consumer protection association or the competent authority.

Campaign objectives:

The campaign aims to raise awareness of consumers’ rights when renting a car and avoid any problems or disputes with rental companies. It also aims to reinforce the principles of transparency and clarity in transactions between consumers and rental companies.

The Association works with rental companies to:

The Consumer Protection Association stressed the importance of working with rental companies to improve the quality of services provided to consumers and provide a safe and comfortable car rental experience.

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