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The Windows glitch was seen on screens at Amsterdam’s Schiphol Airport.
photo: SEM van der Wal/AFP
A global technology outage is disrupting operations across multiple industries, with airlines suspending flights, some broadcasters stopping airtime and industries from banking to healthcare hit by system problems.
According to a warning sent by CrowdStrike to its customers and reviewed by Reuters, The company’s “Falcon Sensor” software caused Microsoft Windows to crash and display a “blue screen of death”.
The blackout was widespread, affecting New Zealand businesses, banks, local councils and international airlines.
Both St John and Wellington Free Ambulance’s communications centres were affected by the outage, with some calls delayed. St John said it had managed the issue by using VHF radios and paper records.
Acting Prime Minister David Seymour told ABC New Zealand he understood the ambulance service had worked through the backlog and was back to normal operations by 11pm.
Technology analyst Peter Griffin told RNZ he had never seen a disruption of this kind before. “I think this is probably the biggest IT disruption in the last 25 years, if not in history.”
He said that while CrowdStrike has deployed a fix, it will take a long time to implement. “IT technicians will have to travel to many companies around the world over the weekend to apply the fix.”
Meanwhile, “there are people stuck at the airport, there are people who can’t sell their groceries.”
Griffin said the damage would run into the billions of dollars, noting the outage exposed a major failure point in our technology systems.
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