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The Isle of Man Care Advisory and Liaison Service (MCALS) is delighted to host a coffee morning on Wednesday 11th September from 9:30am to 11:30am at the Santander Work Café in Douglas.
This will be your chance to find out more about MCALS and how we can help you! Many members of the MCALS team will be in attendance and we are also pleased to announce that Dr Wendy Reid (Chairman of Manx Care) and Teresa Cope (CEO of Manx Care) will also be in attendance.
We warmly invite anyone who wishes to share their experiences or has any questions or concerns to come and speak to the team.
We can help with:
- Provide information or confidential advice about Manx Care, our services and our strategic partners
- Direct you to the department or person you need to talk to
- Highlights of our services
- Help answer any questions you may have about your current or planned care or treatment
- Help you with any health-related inquiries or questions
- Hear your feedback about our services and how you think we can improve
- Share your positive feedback with our colleagues
Established in August 2021, MCALS is a confidential service run by Manx Care that works to drive positive change across the health and social care system by listening to and acting on both positive and negative feedback.
The service is designed to improve the patient and service user experience by helping to resolve issues quickly, providing advice and pointing people in the right direction to get the help they need.
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