‘300 euros for shower gel’: Panic-ridden clash between Airbnb hosts and guests

Nearly 17 million views! A message posted on X (formerly known as Twitter) set the social network on fire. This Wednesday morning, he was even one of Trends that Internet users are most concerned aboutA tenant who rented an apartment on Airbnb on August 17 claimed that the owner demanded 300 euros from him.Because I left the shower gel in the bathroom cabinet and it left a stain».

On his X account, he posted a message from the store owner in which she accused him, along with a photo (see below), “The shower gel opened and leaked in my drawer». «Unfortunately, the bottom drawer is not sold separately and the entire stained furniture must be replaced.», expressing regret for the owner who claimed to have contacted a craftsman to replace the furniture. The Airbnb host detailed the costs he believes he will have to bear: 150 euros for the replacement of the furniture and 140 euros for the bathroom drawers. A total of 290 euros.

The tenant refused to pay the amount because “Simple soap stains». «I’m sorry sir, but the furniture isn’t what it looks like when you come home. I’m not a bank, the least I can do is respect the place, and you haven’t done that.», rebutting the landlord who maintained the claim for compensation in a message forwarded by the tenant through his X account.

Tenants do not have to pay any fees

The exchange continued. The tenant believed that heRespectful» and reminded the owner that she herself would inform it in the review she left, saying that it had been “careful». «Before leaving the place, I took the trouble to clean the entire Airbnb and took off the sheets. I only left you shampoo and shower gel, thinking about the next tenant of the dormitory.“, the tenant continued, describing the landlord’s approach as “dishonest». «Caution does not mean respect», the owner replied.

Contact Details Le FigaroAirbnb claimed that the case was closed and the tenant did not have to pay compensation. The platform manager informed him in writing (see below) that “After careful consideration of the available information, we will not ask you to pay for the items you report.».

However, Airbnb will review the owner’s complaint and explain Figaro If necessary, appropriate action will be taken. In other words, if damage is proven, Airbnb will compensate the host through damages, up to a maximum of $3 million (€2.7 million) if the accommodation and property were damaged by the traveler during the stay.