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The consumer group filed a complaint with the Irish Data Protection Commission (DPC) on Monday (August 5), alleging that X’s artificial intelligence (AI) tools violated the General Data Protection Regulation (GDPR).
This is the third major tech platform to face privacy complaints for using user data to train artificial intelligence models, following Meta and LinkedIn.
this Formal complaint, The lawsuit, filed by Marco Scialdone, a lawyer for Euroconsumers and Altroconsumo, accuses X of multiple violations of the EU’s landmark data protection regulations.
Scialdone is a lawyer and adjunct professor of law and management of digital content and services at the European University of Rome. Euroconsumers is a European consumer organization representing consumer groups in several countries, while Altroconsumo is an Italian consumer association affiliated to Euroconsumers.
X users noticed At the end of July, data sharing for training the generative AI chatbot Grok was automatically turned on. Grok was developed by xAI, a company founded by Elon Musk, the owner of X, as a Search Assistant in X.
As of this article’s publication, X has not responded to Euractiv’s request for comment on the complaint.
The complaint accuses X of not clearly explaining how the data will be used for AI training, and argues that X collects more data than necessary and may process sensitive data without good reason.
In its complaint, Scialdone therefore asks the Irish DPC to warn X, order it to stop using personal data for AI, and ensure the company complies with the GDPR.
As X’s EU operations are based in Dublin, the Irish authorities are responsible for monitoring its compliance with the GDPR.
Digital rights nonprofit Noyb has filed a similar complaint against Meta. Submitted in early June. Yuan pull A few days later, the EU rejected the AI function, citing the Irish DPC’s request.
XComplaint
In his complaint, Scialdone expressed concern that this use of data was not clearly communicated or justified. He argued that X’s privacy policy did not transparently explain the legal basis for using personal data to train AI models. The legal basis for such processing was only mentioned in a secondary link, which he argued was not immediately obvious to users.
X’s latest Privacy PolicyThe company said that as early as September 2023, it “may use information we collect and publicly available information to help train AI models for the purposes outlined in this policy.”
X uses a legal basis called “legitimate interest” under the GDPR to process personal data to train AI models. This means that the platform can use the data as long as it is necessary for a valid purpose, as long as it does not infringe on the rights of users.
Scialdone also cited issues such as X not responding to his requests to stop AI data processing, difficulties in submitting requests, and insufficient communication about the process.
Common Themes
Scialdone and Euroconsumers Similar complaints have been filed against LinkedIn’s AI practices Last month, it worked with the Italian Data Protection Authority and the DPC.
Scialdone told Euractiv that the complaints against Facebook X and LinkedIn “highlight a common trend among VLOPs (very large online platforms) in using users’ personal data to train artificial intelligence systems.”
VLOPs are large social media sites like Instagram and X, as described in the EU content moderation regulation, the Digital Services Act (DSA). They must comply with the strict requirements of the DSA.
Scialdone hopes that his legal complaint will lead to “a uniform approach by data protection authorities; otherwise, there is a risk of creating market inequalities, in addition to the differences in the treatment of users between platforms.”
(Editing by Elisha Gokrisi/ Rajneesh Singh)
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