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PUTRAJAYA: Malaysia’s Home Ministry through the Immigration Department will increase the number of new automated gate systems (automatic gates) at the Kuala Lumpur International Airport (KLIA Terminal 1 and 2) and Penang to ease congestion at the country’s entry points.
Home Minister Saifuddin Nasution said 40 new autogates were added at KLIA Terminal 1 and Terminal 2, bringing the total number of autogates to 80, while additional facilities in Penang are being finalised.
Saifuddin said the move to expand the facility was also in line with the expansion of the automatic gate facility, and was also in preparation for Malaysia’s chairmanship of the Association of Southeast Asian Nations (ASEAN) next year and Visit Malaysia Year 2026.
“Now, when congestion occurs, international flight arrivals are reported in the media. So, we have negotiated with Malaysia Airports Holdings Bhd (MAHB) to add more auto-gates. We need more space.
“(Home Affairs Ministry) secretary-general Rugi Ubi will be in charge of managing the procurement… We are also hurrying up because we will take over the Asean chair next year and we need to manage it so that there is no congestion at the immigration point,” he told a press conference after the 2024 Immigration Day parade on Monday (July 22).
Earlier, Saifuddin announced that from June 1, 2024, visitors from 36 additional low-risk countries will be allowed to use automatic gates at all entry points in countries that have the facility.
The facility covers all EU countries, Bahrain, Qatar, Oman, Jordan, China, Canada, Hong Kong and Taiwan.
At the same time, he said, using Quick Response (QR) Code System The RFID tags installed at the Customs, Immigration and Quarantine Complex (CIQ) at Building Sultan Iskandar (BSI) and Building Sultan Abu Bakar (KSAB) in Johor have received unanimous praise from users.
From June 1 to July 18, a total of 197,901 bus passengers of BSI and 311,130 bus and motorcycle passengers of KSAB used the QR code system.
“The initiative has successfully reduced waiting times by 70 to 80 percent.
“This number is expected to increase to further ease congestion at the Malaysia-Singapore entry point,” he said.
Saifuddin Nasution said the use of the system will be expanded to all travelers, including non-citizens and long-term pass holders, as well as those traveling by car.
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