Microsoft system crash affects ground service system “Thai AirAsia” hundreds of passengers stranded at Chiang Mai Airport until congestion occurs Airport staff provide drinking water. Prepare to announce the travel time is at least 4 hours.

On the evening of July 19, 2024, the passenger terminal of Chiang Mai Airport was packed with hundreds of passengers. From the impact of the system, Microsoft crashed around the world, causing airline ground system disruptions. Chiang Mai Airport found that the affected airline was FD flight of Thai AirAsia.

At the same time, Chiang Mai Airport has provided drinking water to the affected passengers in the terminal. At the same time, an announcement was issued, requiring passengers to cooperate and reserve at least 4 hours of travel time to prevent travel errors. Due to the interference with the ground service system, as of 6 pm, there was still no news that the system had resumed normal operation.