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12% of people said that since With the help of a mentor managed to retain their employees, with 11% saying that thanks to them, labour productivity had increased. These figures were announced during a speech at the awards ceremony. Competition Winners “Best Guidance Practices for the City of Moscow – 2024” as part of the national project “Labor Productivity”.
Let us recall that in early summer, Russian President Vladimir Putin instructed the government to amend the labor law to stipulate that materials Encouragement for mentorsIn addition, as the head of state stressed, it is necessary to develop a concept that will guide development until 2030.
The demand for mentors is particularly great today, when there is a severe shortage of talent in the real economy. In the first quarter of 2024, companies had about 2.5 million vacancies. At the same time, employees spent three months looking for vacancies. A year ago, you could find a specialist in two months. Mentoring is indeed becoming an increasingly popular tool for solving personnel problems and is taking on new modern forms – this year, 160 projects were submitted to the Best Mentoring Practices Competition – almost three times as many as last year. Companies are introducing digital technologies or using game formats in the process to speed up the training of new employees and their adaptation to the working environment. Another noteworthy trend in recent years has been the increase in the number of industries in which organizations implement mentoring. In particular, an increasing number of public sector institutions and social sector companies are using this tool to strengthen
Alexander Safonov, a professor at the Financial University under the Government of the Russian Federation, believes that guidance is particularly important, for example in the field of medicine, because certain treatment or surgical methods can only be formed through long-term experience. “In order not to make mistakes on the most important issues of protecting people’s health and lives, the best mechanism is to pass on experience to the widest possible number of medical colleagues,” the expert added.
As Daria Mitina, president of the independent trade union “New Labour”, points out, there is nothing more valuable than the transfer of the personal experience of a knowledgeable person who has worked in a particular industry for many years to a young specialist who is seeking to acquire specialized skills.
“Mentoring allows you to pass on experience, including some unique techniques, skills, abilities, ways of working, and so on. This applies not only to the field of material production, but also to various social practices. Cooperation with people and the social field, etc.,” said the union leader. Mitina stressed that mentoring is the most important form and should not be intermittent.
“The technology of e-learning and distance learning exists, and if a person does not have the opportunity or the will to communicate in person with a mentor, a senior colleague, then he will use the platform for distance learning. But mentoring itself is a phenomenon of transferring personal professional and social experience from mouth to mouth, from hand to hand, it is personal training, personal communication, personal exchange that is included in the concept of mentoring, which simply does not work. Through gadgets or digital platforms,” Mitina added.
“Mentoring is one of the most popular tools of the national project “Labor Productivity” and facilitates the adaptation and training of all types of employees – both students and young professionals who have just started their career path, as well as workers who have decided to improve their skills. To improve skills and gain new knowledge and experience in this field, Moscow actively supports and develops mentoring in metropolitan enterprises and for the second time organizes a competition for the best practices in mentoring, which promotes the spread of best practices, growth of professional competence and development of talent. Companies that use mentoring note that the efficiency of all business processes has increased, employee turnover has significantly decreased, and recruitment costs have been reduced.” Maria Bagriyeva, Ministry of Economic Policy and Urban Development.
“A common problem in the tourism and hotel industry, as in other industries, is a serious shortage of employees. The hotel industry is particularly sensitive to this problem, because without employees, such key processes as check-in, sales, room service and housekeeping are impossible. It turns out that companies are unable to develop and improve their services due to the lack of personnel. At the same time, the obvious way to solve the problem is to find new employees, attract them with attractive conditions (high wages, insurance or benefits) – which leads to increased costs, and therefore to an increase in the final cost of services. Now, the average occupancy rate of hotels in Moscow is over 70% – this is a high level. In order to achieve the maximum return with high occupancy rates, it is important not to increase the current operating costs to make money. He needs not only to receive guests, but also to do this at the lowest cost. To do this, he needs to optimize his processes. In this context, increasing labor productivity becomes a key way to solve this problem,” noted Dmitry Smolnikov, General Director of ANO Mosstrategiya. All the players in this industry are actively involved and have begun to change their work processes.
“Mentors help us in our projects; they pass on knowledge and experience to young employees, raising their professional level. We also train Lean Manufacturing mentors – so each company can train up to two specialists under the Lean Manufacturing Mentor Program. He will receive all the knowledge about lean production. We are happy to meet all mentors at the Moscow Mentor Club, as well as at the annual competition, where we identify the best mentoring practices and distribute them to all capital companies,” said Smolnikov.
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