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It is well known that dematerialization of public administration enables the state to carry out day-to-day management efficiently and helps the state to become more efficient. This will undoubtedly move in the direction of attracting more foreign investments in a globalized, interdependent world.
In today’s era, in the age of dominance of digital technologies, the observation is clear that we are witnessing a rapid and dizzying growth of NICT in all countries, developed or not. NICT has significantly changed the way individuals interact with each other and with public administration institutions and private sector players in the fields of good governance and the fight against corruption.
Absolute necessity: they must not lose sight of the fact that they must be logically integrated into their public procurement proposals, just as in the way of governance, to provide the same justice to all citizens. Administrative dematerialization, in a universalist democratic environment, therefore promises to bring us significant advances. It is certainly a question of promoting collaboration within the public administration, but also of achieving a better sharing of information between public and private services. Likewise, it should allow the storage of large amounts of information for easy access. At any time. This fluidity aims to improve the efficiency of public administration in certain tasks and procedures.
Precisely in such an attractive environment, citizens can communicate digitally with businesses and public administrations without having to travel? Digitalization further improves the quality of supply and governance in the public market. Likewise, as a more integrated system, it will facilitate the fight against corruption, significantly reduce informal contacts between public officials and citizens, while strengthening the quality of the Republic’s institutions.
Anything synonymous with guaranteeing trust in public or private leaders. We can never say it enough: this will allow the State to increase the provision of public services while encouraging citizen participation in decision-making and facilitating access to information related to the good management of public affairs. In the field of public administration, if I compare developed, underdeveloped and stagnant countries, when I analyze the impact of digital transformation on France and Mali, I notice huge differences, especially related to construction and security, as they are included in the field of public administration. Different electronic payment methods.
Taking into account two criteria, namely the geographical heterogeneity of the two countries, France and Mali, and the respective levels of digitalization, it becomes clearer that administrative digitalization improves the efficiency of public administration, making it more competitive and more effective. It gives citizens more confidence in the government. In this dynamic, it is able to make justice more equitable for citizens and make it easier to better recognize democratic progress, a good level of economic development, fair social justice, favorable social mobility and good governance in the country. In France in particular, all this is ahead of schedule.
The country started the dematerialization of administration very early, and for good reason. Before this was achieved, the State consulted citizens, businesses, civil society and politicians, and the decision was made unanimously. Will Mali draw inspiration from the example of countries that have successfully dematerialized administration? In fact, for this digitalization to be successful, certain conditions must be met, such as the availability and regularity of telecommunications and electricity supply for all citizens. In fact, without an efficient telecommunications network and a regular electricity supply, the expected hopes will be dashed.
Therefore, it remains essential that the State involves the private sector in the management of electricity and telecommunications supply in order to provide quality services. A dynamic, innovative private sector that listens to citizens and can ensure the management of these two areas is essential for the success of this ambitious digitalization project. It is necessary for the State to work with the private sector to ensure the sustainability of services. Mali’s lagging behind in the digital field can be addressed by avoiding the use of cash, a common phenomenon in our tropical region, and by using e-commerce, for example.
Digitalization of means of payment: what about the traceability of public funds? To get Mali out of its predicament, the Malian state must be absolutely more attractive and less reluctant, as in the symptomatic use reserved for electronic means of payment, as if we were still in the era of “pneumatic mail” that the Malian Embassy in Paris happily used. In all modern countries where the digitization of public services has brought about an improvement in the quality of public affairs management, the traceability of public funds is obvious. And the resulting security problems, pose a major challenge.
Mali is no exception: here, as elsewhere, it becomes essential that the State puts in place a better digital architecture. This will allow it to ensure maximum security of the pre-set platforms through which we can exercise strict and permanent control over the funds disbursed within Mali, where the digital system is still in its embryonic stage. Who will control these platforms? This is the main question we face when examining the sincerity of the actual payments, which, obviously, we can easily do by reinforcing the transparency of the system by increasing the credibility of the way public funds are managed. Relying on the expertise and experience of the Malian national institution, the BCEAO, to give these platforms better functionality, which are certainly more capable of management and, in fact, are fundamentally under the control of the State, allowing for effective, efficient and even transparent management. This ambitious project of digitalization of public administration requires the strong participation of the private sector, which is able to propose innovative approaches and exercise strict management. Of course, it will share certain responsibilities with the State as an important partner, but the bulk of the work must be undertaken by it, as is the case elsewhere.
All countries that have achieved extraordinary success in the digitalization of administration have done so through the involvement of the private sector. This is the case of France and the United States, to name just two. As development innovators, we must have a real desire to accelerate the adoption of digitalization. Take, for example, the complete digitalization of citizenship, even biometrics, but users are far from satisfied, and here we must once again find a hotbed of innovation, such as the use of artificial intelligence, which is the great innovation in the dematerialization of public administration. Its use can solve many difficulties, especially the discord we see in the preparation and extraction of NINA and/or biometric cards.
Dematerialization without the use of AI is nothing but chaos and destruction for the economy and even for the government. AI is not only indispensable, but most importantly, it must be at the core of dematerialization, everything must revolve around AI, health, education, economy, industry. It must be the brain of digitalization, in short the future of the world passes through it. To be continued… Mamadou Sinsy Coulibaly, Chairman of the Kledou Group Commander of the National Order of Mali Officer of the National Order of Merit of France
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