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WELLINGTON, New Zealand (AP) — A massive Microsoft outage on Friday affected flights, banks, media and companies around the world.
The outage escalated hours after the tech company said it was gradually fixing the problem affecting access to Microsoft 365 apps and services.
DownDectector, a website that tracks user-reported internet outages, has recorded an increase in service outages at Visa, ADT security company and Amazon, as well as airlines such as American Airlines and Delta Air Lines.
Airlines, telecommunications operators, banks and media broadcasters were paralyzed by a loss of access to computer systems, Australian news media reported. Some New Zealand banks said they were also paralyzed.
Microsoft 365 posted on X that the company is “working to reroute impacted traffic to alternative systems to mitigate the impact in a more expedient manner” and that they are “observing positive trends in service availability.”
The company did not respond to a request for comment or further explain the cause of the outage.
Meanwhile, airlines and airports reported an increase in major disruptions.
United, American, Delta and Allegiant Air have all grounded flights, the Federal Aviation Administration said.
British airlines, rail companies and television stations were affected by the computer failure. Among those affected were budget airline Ryanair, train operators TransPennine Express and Govia Thameslink Railway, and broadcaster Sky News.
Ryanair said: “We are currently experiencing an outage across our network due to a global third-party IT failure which is beyond our control. “We advise all passengers to arrive at the airport at least three hours before their scheduled departure time.”
Widespread problems were reported at Australian airports, with queues growing and some passengers stranded as online check-in services and self-service check-in kiosks were disabled. Passengers in Melbourne queued for more than an hour to check in for their flight.
Amsterdam Airport Schiphol said on its website that the outage had a “significant impact” on flights to and from the busy European hub. The outage occurred on one of the airport’s busiest days of the year, at the start of the summer vacation for many people.
In Germany, Berlin Airport said on Friday morning that “check-in will be delayed due to a technical failure.” The airport said flights were suspended until 10 a.m. (0800 GMT), but did not provide specific details, according to the German news agency dpa.
At Rome’s Leonardo da Vinci Airport, some flights to the United States were delayed, but others were not affected.
Australian service outages reported by the site include NAB, Commonwealth and Bendigo banks, Virgin Australia and Qantas, and internet and phone providers such as Telstra.
Australian news organizations, including the ABC and Sky News, were unable to broadcast on their TV and radio channels, with reports of Windows computers suddenly shutting down. Some news anchors were left livestreaming from dark offices with computers displaying a “blue screen of death.”
Shoppers were unable to pay in some supermarkets and stores due to a disruption to payment systems.
New Zealand banks ASB and Kiwibank said their services were disrupted.
A user named X posted a screenshot of an alert from Crowdstrike, saying the company had been informed of “reports of Windows host crashes” related to its Falcon Sensor platform. The alert was posted on Crowdstrike’s password-protected website and could not be verified. Crowdstrike did not respond to a request for comment.
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