CCM Spain – Coordinating goals of care for ICU and oncology patients

Nuivis Ferro-Gonzalez discussed her role as a cultural community navigator at Harborview Medical Center, serving Spanish-speaking patients in the ICU and oncology departments.

Nuivis Ferro-Gonzalez is a Spanish-speaking Caseworker Cultural Facilitator, ICU/Oncology Navigator at Harborview Medical Center. In this short video, she explains her role in working with the Spanish-speaking population within the Harborview Medical Center system. Nuivis plays an important role in discussing goals of care with patients, their families, and healthcare providers. Her patients have serious health conditions that require open and transparent conversations. Nuivis ensures the healthcare team and families are on the same page in the decision-making process.