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On Monday, several Windhoek residents arrived at the city hall gates, asking to verify their accounts.
According to community activist Shaun Gariseb, the move was in response to an invitation from Windhoek Mayor Queen Kamati, who, he said, on August 8 encouraged residents of the capital to go to the municipal office to resolve issues related to their accounts.
Despite a weekend plea from municipal spokeswoman Lydia Amutenya to residents not to gather in large numbers because it could overwhelm municipal systems, many still flocked to municipal offices seeking answers.
Unfortunately, residents were turned away.
Windhoek City Council chief spokesman Harold Akwenye said the city would arrange verification at its branches in Khomasdal and Katutura from next week.
Akweye said he spoke with several senior citizens who attended Monday’s demonstration and found that most of the issues were related to reliance on state pensions, which prevents them from paying the city government’s debts.
Others work to transfer property into their own names after a family member passes away (sometimes long after).
“These are concerns expressed by senior citizens and have nothing to do with errors in the payment system. We have found irregularities in less than 15 accounts and we are actively investigating issues related to the payment system,” Akwenye said.
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