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Photo: Yevgeny Sorochin / “Gazeta.uz”
Complaints received by the network say that users have “accrued electricity debts over the past few years”, which has led to their power supply being disconnected. HET reports that this is related to the transfer of archival data from the old system to the new one. The company is clarifying the situation.
About the unreasonable electricity debt in the network information One of the users reported that he paid 500,000 soums for electricity on July 17, and on the morning of August 17, his electricity was cut off due to a debt of 483,000 soums. According to the author, the electricity was cut off due to a debt of 10,000 soums.
In another video, the blogger said that similar situations have been observed among other consumers ConfirmedAccording to him, when he contacted the district power grid company to explain, the reply he got was “these are all arrears from previous years, because the system was updated, the data was not saved.”
Company “Territorial Electricity Network” According to reportswhich is the new HET Billing software complex launched in early August Start with Release That happened later.
“During the process of transferring consumer profile data from the old system to the new system, inaccuracies appeared in the personal accounts of some consumers. At the same time, in areas where such uncertainties have been identified, work is underway to clarify the issues by assigning additional experts,” the report said.
From August 1, Uzbekistan introduced a new electricity billing system – HET Billing. There is also a mobile application with information about payments and electricity consumption roll out.
At the end of September 2023, the President signed a decree on the new stage of reforms in the energy sector. A new electricity billing system for the Territorial Electricity Network will be created by the end of 2024. Submitted.
We remind you that the Government’s decision of September 14, 2017 Decide Uzbekistan to unify public service billing system by end of 2020 create It is planned. Experts discuss the introduction of a unified billing system in 2021 Discussedbut has not yet been created.
In January, President Shavkat Mirziyoyev told a conference that it was time to introduce a single billing account in the housing and public services payment system based on foreign experience. He saidThe unified public service platform paid eight types of housing and public service fees to the head of state in May if.
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