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This articleauthorLin Guochengis the CEO of Hong Kong Telecom’s personal business, and writes a column for the Hong Kong Economic Journal titled “Fifth Dimension“.
I still remember that when I attended the Mobile World Congress (MWC) last year, there were only a few AI exhibitions, which occupied only one corner of the entire venue. However, in just one year, a huge change has taken place. This year, AI-related booths occupy 7 out of 8 venues. This change not only shows the rapid development of AI technology, but also reflects the surge in global demand for smart technology.
Currently, mobile phone manufacturers are rushing to add AI functions to their new mobile phones. For example, Samsung phones are equipped with Galaxy AI technology, which can provide instant translation calls, smart photo editing and circle search functions. HONOR phones have AI technology at the bottom of the operating system to enhance the user experience, including AI Eagle Eye shooting technology and smart suggestions.
In addition, the latest generation of iPhones integrates the AI model Apple Intelligence, which can understand and generate language and images, interpret context, and execute instructions for specific applications to simplify and improve the user’s operating experience.
AI technology is developing rapidly and there is strong demand from the public. To stay ahead of peers in this new field, I believe we must start from the basics. The most effective way is to educate more people to understand AI technology and apply related products.
Based on this concept, one telecom operator upgraded its 53 specialty stores to AI Stores, making it easier for the public to access the most forward-looking AI technology.
The name AI Store is not just a gimmick. Each specialty store is centered on AI. From product display to service provision, everything revolves around AI applications, becoming a platform for the public to further contact AI. It is also suitable for beginners who have never been involved in the AI field, as well as AI experts with certain knowledge.
In addition to displaying more than 100 AI-related products, customers can also witness how AI technology is applied to various consumer electronics products in the AI Store.
From smartphones with built-in generative AI for quick photo editing, instant call translation and AI search functions, to smart TVs using AI technology to upgrade 4K images to 8K resolution, to wireless headphones using AI to improve noise reduction, and smart watches using AI for more comprehensive health data analysis, AI applications have been closely integrated into our lives.
Another highlight of the AI Store is the professional AI sales team. These specially trained AI specialists are not only familiar with various products, but also can provide personalized suggestions based on the specific needs of customers. Whether it is how to choose a smartphone with excellent AI photography functions or have questions about AI cloud services, AI specialists can provide professional answers and support.
As AI technology continues to advance and become more popular, AI Store is the product and consulting platform that best meets customer needs. By visiting these retail outlets, customers can not only experience the power of AI firsthand, but also receive valuable guidance when choosing and using AI products. The new concept of AI Store is a perfect combination of technology and retail. Looking ahead, I hope that AI Store will launch AI specialists generated by AI to answer customer inquiries and recommend products. I believe that this new retail model will allow more people to enjoy the convenience brought by AI and further open up the AI era for Hong Kong.
More articles by Lin Guocheng:
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