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I want to buy a Türk Telekom virtual switch, how do I determine the right package?
Internal lines determine the number of users, and external lines determine the number of calls that can be made simultaneously. You can choose the most suitable package based on your company’s needs.
How do I subscribe to my multiple locations?
Each of your locations is a separate Türk Telekom Virtual Switchboard subscription. You can subscribe to Türk Telekom Virtual Switchboard by purchasing a Türk Telekom Virtual Switchboard package for each location.
What infrastructure does Türk Telekom Virtual Switchboard use?
With Türk Telekom Virtual Switch, you get Türk Telekom central switch infrastructure and data connections.
How are non-group (non-subscription) calls charged?
Calls you make outside the group are charged according to the international line tariff package you choose.
Do calls between locations count toward my minute plan?
Calls between your locations are completely free and do not come from your minute plan.
What rates are available for Türk Telekom Virtual Switchboard international lines?
For international lines, you can choose Áş Avantaj, Kamu Avantaj or SME minute package rates.
Can I use external lines from the Türk Telekom Virtual Switchboard package as a pool?
Each location is a pool in itself. By filling in the pool form you can ensure that the outlines of the different locations you want become pools.
Can Türk Telekom provide the necessary equipment for the Türk Telekom Virtual Switchboard Service?
The required IP phones, converters, switches, routers, etc. If you wish, you can purchase the equipment from Türk Telekom within the scope of the 36-month or 48-month equipment campaign.
Can I use my own devices with Türk Telekom Virtual Switchboard?
You can use devices that are supported by Türk Telekom’s infrastructure.
Who is responsible for installation and equipment maintenance?
If you require installation and maintenance, this can be done through Türk Telekom’s authorized solution partners.
When switching from my existing PSTN and digital multi-line services to Türk Telekom Virtual Switchboard, can I use the same numbers?
You can switch to TT Virtual Switchboard service using your existing number.
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