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originalPublished in Hong Kong Economic Times Financial NewsEJ Tech Innovation Lab“
German software companysapGeneral Manager of Hong Kong and Macau, Tong Ling-feng, pointed out that the company has been developing in Hong Kong for more than 30 years. Although many customers still use the systems they purchased, they are gradually unable to meet today’s needs. Tong Ling-feng laughed and said that it is inevitable that outdated systems are inconvenient to operate. “If you use a phone from 20 years ago, you won’t find it easy to use.”
To cope with this situation, SAP has further simplified the use of the new system. At the same time, it plans to open the Enterprise Resource Planning (ERP) Experience CenterupgradeThe new Business AI Experience Center is where customers can view more AI elements during on-site demonstrations.
Many people believe that the chatbot ChatGPT is powerful enough to handle daily work needs. Tang Lingfeng believes that enterprise AI has higher requirements for security, reliability and compliance, which is one of the reasons why enterprises are not adopting AI tools as fast as individuals.
Let ChatBot generate precise content
In addition, if you want the chatbot to generate satisfactory content, users must have certain prompt engineering capabilities. The AI tools provided by SAP have data related to business, and combined with the company’s internal data, the results will definitely be more accurate.
Tang Lingfeng said, “If you have a legal question, you can ask me… I am not a lawyer, but I can still provide an answer. But if you are serious about doing something, you will definitely consult a licensed attorney.” He pointed out that this is the difference between enterprise AI and chatbots in the market.
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