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originalPublished in Hong Kong Economic Times Financial NewsEJ Tech Innovation Lab“
Hong Kong’s cross-border e-commerce logistics start-upReturn AssistantOn the social platform LinkedInAnnouncerecently received US$1.8 million (approximately HK$14.04 million) in Pre-A+ funding, bringing the total financing to US$3.3 million. This round was led by Japanese venture capital firm Hirac Fund, with participation from new investors and Ding Ventures. The team is expanding its services to Japan, and the new funds will be used to accelerate global deployment, upgrade the return management system, promote secondary sales strategies, and strengthen environmental, social and corporate governance (ESG) practices.
Return Helper mainly provides cross-border “reverse logistics” services, packaging consumers’ returns and then shipping them to local cooperative warehouses for resale or recycling.
Tech In AsiaNewsthe current retail brands include Singapore women’s clothing brandSaturday ClubMainland women’s clothing brandsCapcheand Hong Kong mobile phone accessories brandsKasetifiwhich is said to save nearly 50% of cross-border return costs.

It is expected to reach a balance of payments by the end of next year
The report also mentioned that Return Helper recorded nearly US$7 million (approximately HK$54.6 million) in revenue last year and is expected to break even in the fourth quarter of 2025. The company currently cooperates with more than 40 logistics companies and about 15 warehouses around the world, processing approximately 70,000 pieces of recycled goods per month.
Co-founder and CEO of Return HelperWen JunweiThe company said that the total number of recycled items will exceed 1 million by the end of this year. In addition to testing artificial intelligence (AI) functions, Return Helper plans to develop a carbon footprint calculator to allow customers to recycle products to reduce the impact on the environment.
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