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Refusing to repair parallel imports | Panasonic parallel imports flood the market, agent Shun Hing Electric refuses to repair – EJ Tech

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Refusing to repair parallel imports | Panasonic parallel imports flood the market, agent Shun Hing Electric refuses to repair – EJ Tech

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go through July 30, 2024

Shun Hing Electric, the general agent of Panasonic in Hong Kong and Macau,Issue a statementstating that in order to protect the rights of Hong Kong consumers, the company will not provide original warranty, repairs or spare parts for those Panasonic parallel-imported products that do not meet safety specifications.

Shun Hing Electric issued a statement yesterday, saying that it would not provide original warranty, repairs or spare parts for Panasonic parallel-imported products. (Photo from Shun Hing’s website)

In addition to its headquarters in Shun Hing Centre, Shun Hing Electric also has5 roomsCustomer Service Center. Xinxing’s official website mentioned that some non-compliantElectrical Products (Safety) RegulationsIllegal parallel imported goods (commonly known as parallel imports) are flooding the market, and we have received many inquiries or complaints from consumers about being deceived.

Once the accident affects the claim

According to the Electrical Products (Safety) Regulations of Hong Kong, all household electrical products must comply with the “Basic Safety Specifications” to protect users; the regulations also require suppliers to ensure that electrical products have been issued with a “Certificate of Compliance with Safety Specifications” before supplying them.Point outUsing parallel-imported electrical appliances that do not comply with regulations has potential safety hazards. If any accidents occur, you will not be protected, which may affect insurance claims or even be sued by other affected persons. Users are reminded to avoid losing out on big gains.

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