Microsoft crashes globally | 365 applications cannot function normally and keep popping up “blue screen” suspected to be related to Crowdstrike update

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Cathay Pacific urges passengers to arrive at the airport three hours earlier A large number of users are complaining?Microsoft accidentally introduced a critical flaw The incident hit many companies hard Support EJ Tech

This morning, Hong Kong time, Microsoft Windows users around the world experienced unexpected system failures, resulting in serious service interruptions. Users reported encountering a “blue screen” problem, and even restarting the device multiple times could not restore normal functions. This problem has attracted widespread attention and dissatisfaction, and has had a significant impact on both personal and business operations.

Cathay Pacific urges passengers to arrive at the airport three hours earlier

Due to the failure of Microsoft system, Hong Kong Airport was greatly affected. The Airport Authority said that the affected airlines at Hong Kong International Airport had to switch to manual check-in procedures. Flight operations have not been affected for the time being, and the emergency response mechanism has been activated. However, netizens who are preparing to board the plane pointed out that there are long queues at the airport counters and staff need to check in one by one.

Cathay Pacific said that due to unforeseen technical problems, the self-service check-in facilities at Hong Kong Airport were not available, and passengers were strongly advised to arrive at the airport three hours before the flight to check in. In addition, Hong Kong Express said that due to a malfunction of its service provider, the global e-commerce system Navitaire, some functions of the websites, mobile applications and WeChat mini-programs of many regions and airlines around the world, including Hong Kong Express, were also affected, and they are working with the service provider to understand the situation.

A large number of users are complaining?

Microsoft Windows users from different regions reported that a sudden blue screen made their devices inoperable. This large-scale outage affected countless users, and many people expressed their dissatisfaction and sought solutions on social media.

Microsoft Service Status WebsiteDisplay, sinceJuly 19, 6:59am to 12:21pm, Hong Kong timeDuring this period, users may not be able to access various Microsoft 365 applications and services. Previously restricted applications and services, including but not limited to OneDrive for Business content in OneDrive for Consumer, may also fail to sync OneNote content, or experience delays or be unable to open.

In response to the escalating situation, Microsoft has acknowledged the problem and assured that its dedicated team is working around the clock to identify and resolve the issue. The tech giant recommends affected users to temporarily stop attempting restarts and wait for further instructions to be communicated through official channels.

Microsoft accidentally introduced a critical flaw

The source of the problem appears to be related to a recent update involving CrowdStrike cybersecurity software. Microsoft’s move to work with CrowdStrike to strengthen security measures appears to have inadvertently introduced critical flaws. This has sparked speculation that the recent update may have conflicted with existing Windows systems, leading to large-scale outages.

The incident hit many companies hard

The incident has hit many companies around the world hard. For example, many US airlines were suspected to be affected by the Microsoft service failure and flights were forced to be grounded. Many banks, media organizations, and the London Metal Exchange (LME) were also affected. A large number of companies rely on the Windows operating system for daily operations, and the inability to access critical data and applications has led to significant downtime and economic losses. Markets and business venues reported that their operational capabilities have been cumulatively affected due to the continued disruption.

Cybersecurity experts commented on the incident, pointing out that while the integration of advanced security updates is necessary, rigorous testing must be carried out to prevent similar catastrophic failures. This incident reminds us that the increasingly digital world has its fragile side. As technology continues to advance, ensuring the seamless integration of updates and security measures will be crucial to preventing similar incidents.