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How do I determine the best solution for IP multi-line services?
Determine the number of channels that will suit the simultaneous call capacity requirements. Based on the number of channels, select the appropriate DID (number) and rate structure as required.
What tariffs can I choose for IP multi-line services?
You can benefit from the capacity-based “IPCH Flexible Rate” and “Ávantaj Omni/Public Private Omni/Business Phone Omni” rates determined specifically for IP Multi-Line products.
What are the traffic-based tariffs used in IP Multi-Line Services?
The minutes structure where you can choose between minimum and maximum minutes based on the preferred number of channels is called a traffic-based tariff. For example, if you purchase 30 channels, you can be allocated any minutes between 3000 and 1,296,000. (Example; 4850 minutes)
How is the IP multi-line connection fee calculated?
The connection fee is calculated based on the number of channels requested and will be reflected on your first invoice. (Connection fee: number of channels * unit channel fee)
What are the monthly fee items for IP multi-line services?
Quantity-based (flexible) tariffs; with channels, minutes and DID items. Omni/Public Private Omni/Business Phone Omni tariffs in Ávantaj; with package charges and DID items. (If the equipment is sold in installments, the equipment costs will be reflected in your monthly invoice).
If I currently use Türk Telekom’s business phone and/or TT Digital Multi-Line service, can I create a common pool by combining the minutes of these services with the minutes of the IP Multi-Line service?
The IP Multi-Line service can be included in a corporate pool. You can combine the minutes from your IP Multi-Line subscription by adding them to any existing tariff pool you have (i.e. Advantage All Directions/Public Private All Directions/Business Phone All Directions).
What infrastructure does IP Multiline Service use?
The IP Multi-Line Service uses the data connection established between you and Türk Telekom.
Can I use my existing equipment to provide IP multi-line service?
If you have IP PBX, Hybrid PBX, IP Phone, Router and Switch equipment at your location and it is compatible with the Türk Telekom network, you can use the equipment.
What equipment must be present at my location to benefit from IP Multi-Line service?
Your location must have at least one SIP trunk compatible device; an IP switch, hybrid switch, SBC, or router (voice gateway)
I currently use a business phone and/or TT Digital Multi-Line service; however, I would like to switch these services to IP Multi-Line service. Can I continue to use my existing number?
You can switch to IP multi-line service using the existing number you already have.
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