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A worker prepares packages at an Amazon same-day delivery distribution center during Prime Day in the Bronx borough of New York, U.S., Tuesday, July 16, 2024. Amazon’s sales in the first six hours of Prime Day were up about 13% compared with the same period last year, according to Momentum Commerce, which manages 50 brands in different product categories. Photographer: Stephanie Keith/Bloomberg via Getty Images
Bloomberg | Bloomberg | Getty Images
Amazon A technical glitch in the checkout feature on Friday prevented customers from completing their purchases. The e-commerce site displayed an error message with a photo of a dog during the outage, which people posted about on social media.
Amazon relies on its own data center infrastructure to run its website. But the company’s Amazon Web Services unit did not report any technical issues when the checkout feature was unavailable. The AWS outage could have caused problems Via the Internet Because many companies rely on the market-leading public cloud.
An Amazon spokesperson did not immediately respond to a request for comment.
Amazon has started its promotions as the US long weekend approaches Product discounts As part of a Labor Day promotion, however, as some on the X social network pointed out, a glitch prevented people from buying the discounted products.
The Amazon help account on X responded by suggesting contacting the company.
Amazon Warning to investors Technical incidents can lead to a drop in sales and a poorer image of a company’s products and services. Nearly $148 billion In the second quarter.
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