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Since its inception, CONFIA has maintained an excellent reputation in the field of pension fund management in El Salvador and the region. Courtesy
Since its creation in 1998, AFP CONFIA has been supporting more than 1.8 million Salvadoran workers in building a solid savings for their retirement. This dedication to trust and financial security was strengthened with its integration into Grupo Financiero Atlántida in 2015, a conglomerate with a solid track record of performance and success going back more than 111 years, made up of leading companies in the fields of banking, insurance, pension management, financial leasing, warehousing, brokerage, etc.
“Our commitment to our clients is of paramount importance. As part of the Atlántida Financial Group, with more than a century of experience and a broad business diversification, we are committed to improving the experience of our members, pensioners and customers. This is reflected in our constant quest to provide the best possible customer service, a wide range of service channels and the organisation of first-class events.”
René Hernández, Director of Communications and Marketing at AFP CONFIA.
It has a history of 26 years.
CONFIA prioritises providing a premium experience for its members and pensioners, offering a wide range of exclusive benefits including value programmes, training initiatives and top cultural events.
For more than two decades, the Pension Authority has demonstrated its leadership, stability and commitment to the El Salvador pension sector, as well as its strong ability to meet challenges and adapt to changes in times of great change.
Today, it reaffirms its commitment to continue working for the security and financial well-being of its members, pensioners and customers, with a team of well-trained professionals ready to face challenges and provide solutions tailored to their every need.
Recognition.
Since its creation, CONFIA has maintained an excellent reputation in the field of pension fund management in El Salvador and the region. Over the years, it has received several recognitions that underscore its close relationship with its clients.
Trust is a key value of CONFIA, a result of its strong track record and commitment to excellence. Since its inception, it has maintained a reputation for excellence in pension fund management in El Salvador and the region.
It has received several recognitions, such as the AA- High Risk rating from Fitch for more than 20 consecutive years and a leading position in the ranking of pension funds in Central America and the Dominican Republic for the past 5 years.
These achievements strengthen its reputation and the trust of its customers, underscoring its commitment to high standards and market strength.
This closeness is reflected in its digital innovations.
CONFIA allows members to more conveniently complete procedures through various remote service channels, ensuring that members can receive services comfortably and efficiently wherever they are.
This intimacy and personalized attention has earned it recognition, such as being named one of the best companies for customer service by Summa magazine in January 2024. In addition, it received the Gold National Award for Channel Innovation from Fintech Americas in May 2024. These awards are a testament to its commitment to continually improving the customer experience.
Likewise, it has been highlighted in several digital transformation rankings of Summa magazine in June 2023, ranking 3rd in El Salvador and the National Capital and 10th in El Salvador 100, which attests to the implementation of advanced technologies to provide efficient and convenient services to its members.
Its value is promise It depends largely on the talent and dedication of its team. CONFIA’s collaborators are not only well-trained to advise clients, but also stand out for their ability to understand and respond to their specific needs, always providing a warm and personalized service that reflects the company’s values. This is also evident from the various recognitions.
In January 2024, CONFIA was named one of the “Influential Companies” by Law & Business magazine and one of the “Companies with the Best Talent” by Summa magazine. It ranks 17th in the ranking of companies for diversity, equity and inclusion in El Salvador and 3rd in Tecoloco’s ranking of the most attractive companies in the banking and finance sector. In terms of reputation, it ranks 3rd in the “100 Companies with the Best Corporate Reputation” and 2nd in the ranking of “Companies with the Best Human Capital Practices”, according to Summa.
These recognitions strengthen the reputation of AFP CONFIA and reinforce the trust they convey to their clients. They reflect the company’s commitment to maintaining high standards of reputation and human capital, highlighting its track record and strength in the market.
CONFIA’s history is a testament to its commitment to excellence, innovation and client satisfaction. Its incorporation into Grupo Financiero Atlántida marks a milestone in its career, consolidating its position as a regional leader in pension management.
Currently, it remains a benchmark of soundness and trust in the El Salvador pension industry and is committed to continuing to provide security and well-being to its members, pensioners and clients in the future.
To learn more about CONFIA, visit: www.confia.com.sv or follow their social networks: Facebook: AFP CONFIA, X: @AFPCONFIA and Instagram: AFP.CONFIA
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