PwC becomes OpenAI distributor｜Provide ChatGPT to 100,000 employees, share transformation experience and help customers upgrade

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90% of Fortune 500 companies use ChatGPT Strategic cooperation with Grab in Southeast Asia Support EJ Tech

originalPublished in Hong Kong Economic Times Financial NewsEJ Tech Innovation Lab“

In recent years, companies around the world have begun to deploy generative AI in the hope of stimulating revenue, increasing customer engagement, reducing costs and improving productivity.

Accounting firm PricewaterhouseCoopers (PwC)Announcebecoming the largest customer and first distributor of the American company OpenAI, and providing ChatGPT Enterprise to its 100,000 employees, with 75,000 in the United States and 26,000 in the United Kingdom respectively, authorizing employees to use OpenAI’s latest model GPT-4o, but did not disclose the financial terms of the transaction.

Accounting firm PricewaterhouseCoopers (PwC) announced that it has become OpenAI’s largest client and first distributor. (Reuters file photo)

In fact, as early as April last year, PricewaterhouseCoopers planned to invest US$1 billion (approximately HK$7.8 billion) in three years to expand its capabilities in the field of AI, such as developing a customized chatbot GPT to assist employees in reviewing tax returns, dashboards, report generation and other tasks, with a total of more than 3,000 internal cases recorded. So far, 95% of U.S. employees have spent more than US$1 billion on generative AI activities.360,000 hourswith work efficiency increased by 20% to 40%. In addition to solving complex business problems, we also share first-hand experience of AI transformation with clients in industries such as financial services, healthcare, manufacturing, and hotels.

90% of Fortune 500 companies use ChatGPT

Market research firm Gartner data shows that in generative AIDriven by crazeUnder this situation, the total amount of expenditure of global enterprises on information technology (IT) services this year will reach$1.52 trillionan increase of 9.7% over 2023.

A Gartner report this month estimated that 29% of 644 respondents from organizations in the United States, Germany and the United Kingdom have deployed generative AI. However, how to evaluate and demonstrate business value is a major challenge in implementing AI technology.The main obstacle (49%)followed by lack of talent or technology (42%) and lack of confidence in AI technology (40%).

Meanwhile, Brad Lightcap, OpenAI’s chief operating officer, told the Wall Street Journal:discloseOpenAI has also worked with consulting firms such as Bain & Co, but this is the first time it has partnered with PricewaterhouseCoopers. The current focus is to leverage the other party’s experience in working with companies to jointly develop AI solutions for specific industries.

As of April this year, OpenAI has 600,000 users paying for ChatGPT commercial products. Among the Fortune 500 companies, 92% are using ChatGPT in some form. OpenAI has also formed a team of about 200 people, including sales and technical personnel, to sell AI technology directly to companies.

Strategic cooperation with Grab in Southeast Asia

For various reasons, more and more large news organizations have recently chosen to cooperate with OpenAI.The Atlanticand one of the largest local digital media holding companiesVox Mediahave signed separate licensing and product agreements with OpenAI. In addition, Singapore’s ride-hailing platform Grab yesterday launched a Southeast AsianFirst strategic partnershipfocusing on three key areas: accessibility, customer support and mapping.