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Focus of controversy: There were defects in the update of the IT solution of the US cybersecurity organization CrowdStrike on the Microsoft Windows operating system, which ruled out cyber attacks or IT security issues.
« I would like to express my personal apologies to all organizations, groups and individuals affected » CrowdStrike CEO George Kurtz said in an interview with CNBC that due to the outage.
The bug is currently being fixed and does not affect users of Mac and Linux systems. For its part, Microsoft reported “issues” that caused the blue screen. We recommend that customers follow the recommendations provided by CrowdStrike to correct this situation.“The US IT giant added. ” The scale of this blackout is unprecedented and will undoubtedly go down in history.“, stresses Junaid Ali, a cybersecurity expert.
Ellie« Direct impact on end-user computers, which may require manual intervention to resolve, posing a significant challenge to IT teams worldwide« .
Regardless, it inspired a social network where users competed to make jokes using photos of Microsoft’s error messages, the famous ” Blue Screen of Death » (from the English “blue screen of death”), which is displayed on countless screens around the world.
According to the Microsoft publication, the update error was triggered at around 7:00 pm GMT on Thursday evening. This is one of the rare incidents where security software was found to be the cause of such a large-scale outage.commented Kayssar Daher, another cybersecurity expert interviewed by AFP. He added that the fact that “Windows is very common, and so is CrowdStrike” explains the scale of the phenomenon.
flight delay
After temporarily disrupting IT operations for the Paris 2024 Olympics (including authentication systems but not ticketing), these activities “ Back to normal » Friday afternoon, according to organizers.
« A priori the computer systems for Paris 2024 have not crashed, so if there are a few glitches here or there, it is a lesser calamity.A senior executive at the French sports ministry told AFP.
Many airports and airlines reported problems. The upshot: Passengers will have to be patient, especially in the northern hemisphere, where many holidaymakers are leaving or returning.
« It was difficult for us to find another flight or train, another option was to sleep in the airport“” explains Anja Müller, a 22-year-old student living in Germany who spent a week in Roissy, a suburb of Paris, France. If the managers of Paris Airports ADP guarantee that its IT systems will not be affected by the outage, the organization also acknowledges the disruption at Roissy and Orly airports, the two main entry points for foreign Olympic delegations.
Air France-KLM’s budget airline Panavia was forced to cancel nearly 40 flights. Although several US companies (American Airlines, United Airlines, Delta Airlines, etc.) have resumed operations, their Mexican counterparts seem to be still affected by the power outage.
« We had been waiting since 3:00 AM.“, testified Juan Pablo Olvera, who was trapped at the Mexico City airport. ” Due to a system failure, the QR code cannot be used“, he noted, that long queues and flight delays were reported.
Airports in Guadalajara in the west of the country and Monterrey in the north asked passengers to arrive hours early while they waited for the outage to be resolved, while Indian low-cost carrier SpiceJet has resumed manual check-in for flights.
CrowdStrike falls on the stock market
Several hospitals in the Netherlands have also been affected, leading to the closure of emergency departments and the postponement of operations. Govia Thameslink, the UK’s largest rail operator, said: Possible last minute cancellation“, the company was unable to access certain systems concerning drivers.
« Other critical systems, including our real-time customer information platform, were also affected”, the message continued, encouraging passengers to be informed before travelling.
World stock markets fell on fears of such a collapse, which also prevented the London and Milan indices from showing their rate of change for much of the day. At around 4:15 pm GMT on the New York Stock Exchange, CrowdStrike fell 8.80% and Microsoft fell 0.42%.
CrowdStrike relies heavily on artificial intelligence (AI) and machine learning, specifically to provide a digital protection platform called Falcon.
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