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CrowdStrike CEO George Curtis said the company has identified the update that crashed Windows systems worldwide and that the “remediation process has begun,” Bloomberg reported on Friday.
“This was neither a security incident nor a cyberattack,” Curtis said in a statement released by X Platform today. “The issue has been identified, isolated, and remediation work has begun.”
CrowdStrike is working with customers affected by a flaw discovered in a single content update on Windows hosts. Mac or Linux users are not affected.
Computer problems sparked widespread unrest around the world on Friday.
According to media reports, work at banks, companies, hospitals and air traffic in other countries was disrupted.
Microsoft confirmed last night that it was investigating issues related to its services and apps, with the tech giant’s Service Protection website warning of a “deterioration in service” which meant users were unable to access many of the company’s most popular services, which are used by many companies and individuals around the world.
According to media reports, the cause of the widespread technical failure is suspected to be a faulty software update from IT security company CrowdStrike. An Australian energy company blamed its failure on this update.
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