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Increased capacity and AI-based solutions to further improve customer experience and operational efficiency.
PANAMA CITY–(BUSINESS WIRE)–Prodapt, a leading provider of consulting, engineering and transformation services to the telecommunications and technology industries, announced that it has completed the first phase of its expansion of its National Operations Center near Panama. The expanded center brings together technology and domain experts working with the largest Communications Service Providers (CSPs) in the Americas.
The expanded center was inaugurated by Indian Minister of State for External Affairs and Textiles Pabitra Margherita and Indian Ambassador to Panama Dr. Sumit Seth in the presence of senior executives of Prodapt and leading CSPs in the region.
The center continues to hire experts in cloud computing, AI customer service and process optimization, and technical support. Prodapt selected Panama for its strategic location, multilingual skills, emerging digital engineering talent, and the favorable business and political environment fostered by the Panamanian government. Together with the recently announced local center in Puerto Rico and the Dallas Americas Innovation Center, Prodapt will further enhance its ability to provide customers with comprehensive, AI-driven, always-on services.
“The Panama Delivery Center is one of our most strategically located operational facilities globally,” explained Manish Vyas, President and CEO of Prodapt. “Opened in 2020 as a ‘nearshore’ option for US clients, the center has grown exponentially, driven by some of the industry’s best technical talent and significant technological capabilities. “Prodapt will not stop investing in Central Panama as we expand our portfolio of ‘AI-first’ products and solutions for clients across the American continent,” he confirmed.
“I am delighted to know that Prodapt is rapidly expanding in Panama,” commented Dr. Sumit Seth. “Panama offers unmatched geographical advantages and an advanced skills ecosystem that enables service providers to better serve the Americas region. The Government of India is continuously working with the Government of Panama to help businesses maximize their presence in their target regions. As the first Indian technology and consulting services provider to establish operations and expand in Panama, I am confident that Prodapt will further scale its business and deliver technology differentiation to its clients,” he added.
About Prodapt
Prodapt is the largest and fastest growing company specializing in connectivity, recognized by Gartner as a large regional IT service provider, primarily serving the telecommunications sector in North America, Europe and Latin America. Through its unique focus, Prodapt has developed deep expertise in the most transformative technologies connecting our world.
Prodapt is a trusted partner for companies at all levels of the connectivity vertical. Prodapt designs, configures and deploys solutions for your digital environment, network infrastructure and business operations, creating experiences that delight your customers.
Today, our customers connect 1.1 billion people and 5.4 billion devices, and are among the world’s largest telecommunications, media and internet companies. Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, BT, Deutsche Telekom, Adtran, Samsung and many more.
Prodapt is a Great Place To Work® Certified™ company with over 6,000 technical and domain experts in over 30 countries across North America, Latin America, Europe, Africa and Asia. Prodapt is part of The Jhaver Group, a 130-year-old business conglomerate with over 30,000 employees in over 80 locations worldwide.
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The original source language text of this statement is the official authorized version. Translations are provided only as adaptations and must be checked against the original language text, which is the only legally binding version.
Contact Details
Sangeetha Mohan
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