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4) The best recognition programs focus on specific business results. Look for opportunities to highlight employees or teams that bring tremendous value to the company, whether that’s developing a unique solution to a long-standing problem, creating an innovative process or tool to improve operations, or ensuring customer satisfaction.
5) It is important to continually solicit feedback from employees and colleagues. Then, we need to reach out to other groups or departments in the organization for more information. You can always learn from colleagues in other service departments and understand their different problems and ways of working.
6) Recognize contributions at all levels. It is important to highlight the efforts of collaborators, especially those who solve the most difficult tasks, making sure to include people with different skills and backgrounds as well. Recognition does not always need to go from leaders to collaborators: it is much more satisfying when your colleagues recognize your work. It is also important to recognize managers, and team leaders should not be left out of recognition programs and nominations.
7) Tie engagement to career. This means providing employees with opportunities to work on interesting and noteworthy projects, and tying recognition to opportunities to learn new skills and advance their careers. For example, if someone is recognized for their technical skills, they might be able to host a training course to help others.
8) It is critical to recognize results early and emphasize the attributes or behaviors the company is promoting through multiple channels. This may include public recognition in company spaces, digital thank yous, or personalized gestures such as gift cards.
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